Terms and Conditions

Big Fish Consulting Terms and Conditions

Last Updated: July 18, 2025

Welcome to savewithbigfish.com, the website of Big Fish Consulting (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website and services, including our SMS messaging services. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Acceptance of Terms

By using savewithbigfish.com, you signify your acceptance of these Terms and Conditions. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website following any such changes constitutes your agreement to follow and be bound by the updated Terms.

2. Services Offered

Big Fish Consulting provides utilities savings programs and services. Our website serves as an informational resource and a platform for clients and potential clients to learn about our offerings and interact with us.

3. User Responsibilities

You agree to use our website and services only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this website by any third party. This includes compliance with all applicable laws and regulations.

4. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at [savewithbigfish.com/privacy-policy] to understand our practices regarding the collection, use, and disclosure of your personal information.

5. SMS Terms and Conditions

By providing your phone number and opting into our SMS messaging service, you agree to receive text messages from Big Fish Consulting as described below.

5.1 SMS Consent Communication: The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

5.2 Types of SMS Communications: If you have consented to receive text messages from Big Fish Consulting, you may receive messages related to the following:

  • To notify customers of service start dates
  • To communicate end dates of service agreements
  • To issue disconnection notices
  • To provide information on renewal contracts
  • To inform customers about billing details
  • General conversational messages related to our services and your engagement with Big Fish Consulting.

Examples of SMS communications you may receive:

  • “Hello, this is Big Fish Consulting. We’d like to remind you that your invoice is ready and payment is due by [Date]. You can make your payment online or contact us if you have any billing questions. Reply STOP to opt out of SMS messaging from Big Fish Consulting.”
  • “Hi from Big Fish Consulting! We’re pleased to let you know that your services will officially begin on [Date]. If you have any questions or would like to make changes, feel free to reach out. Reply STOP to opt out of SMS messaging from Big Fish Consulting.”
  • “Hello, Big Fish Consulting here. We want to remind you that your current agreement will expire on [Date]. If you’d like to renew, revise, or explore other options, we’re here to help. Reply STOP to opt out of SMS messaging from Big Fish Consulting.”
  • “Hi, this is Big Fish Consulting. Unfortunately, due to an outstanding balance, your services may be temporarily disconnected on [Date]. Please contact us promptly to avoid service interruption. Reply STOP to opt out of SMS messaging from Big Fish Consulting.”
  • “Hello from Big Fish Consulting! Great news—your contract is now eligible for renewal. Review updated terms online or call our team to renew directly with a representative. Reply STOP to opt out of SMS messaging from Big Fish Consulting.”

5.3 Message Frequency: Message frequency may vary depending on the type of communication. For example, you may receive up to, typically not exceeding, 3 SMS messages per month related to your service agreements, billing, and updates.

5.4 Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your mobile carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally. Big Fish Consulting is not responsible for any charges incurred from your mobile carrier.

5.5 Opt-In Method: You may opt-in to receive SMS messages from Big Fish Consulting in the following ways:

  • By submitting an online form on savewithbigfish.com where a specific SMS consent checkbox is present.

5.6 Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive from us. Alternatively, you can contact us directly to request removal from our messaging list.

5.7 Help: If you are experiencing any issues with our SMS service, you can reply with the keyword “HELP” to any SMS message you receive. Or, you can get help directly from us by visiting savewithbigfish.com or calling us at 361-414-9863, Extension 1.

5.8 Standard Messaging Disclosures:

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Big Fish Consulting or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.

7. Disclaimers and Limitation of Liability

The information provided on this website is for general informational purposes only and does not constitute professional advice. While we strive to keep the information accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

To the fullest extent permitted by law, Big Fish Consulting will not be liable for any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

8. Links to Third-Party Websites

Our website may contain links to third-party websites or services that are not owned or controlled by Big Fish Consulting. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Big Fish Consulting shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Texas, USA, without regard to its conflict of law provisions.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

  • By email: ops@savewithbigfish.com
  • By phone: (361) 414-9863
  • By mail: 645 Everhart Rd, Corpus Christi, TX 78411